Increased Productivity, Enhanced Marketing, Improved Customer Experience.

Sage CRM is a powerful and easy to use Customer Relationship Management (CRM) solution that increases productivity, fosters collaboration, and improves the customer experience. As an integrated solution, Sage CRM leverages the transactional information in your Sage 100 Cloud system to present a comprehensive and detailed view of your customers’ business and their needs.

With Sage CRM and SageCRM.com, you can:

• Increase your sales wins through better organization and contact tracking by using the in-depth dashboard, opportunity, forecast and lead management tool.
• Improve sales productivity with automated sales process workflow and Sage CRM mobile access.
• Maximize your sales opportunities by gaining greater insight into your customer’s business and identifying their underlying needs.
• Increase sales efficiency with sales templates and exchange server integration.
• Create, track and manage effective marketing campaigns by leveraging Sage ERP knowledge base.
• Execute and manage targeted email campaigns that return better results with built-in e-marketing tools.
• Calculate ROI and optimize marketing spend by analyzing campaign conversion rates.
• Improve your knowledge by leveraging multiple integrated social media channels to better understand, track and communicate with customers.
• Increase customer retention and loyalty by empowering them with self-service features.
• Increase customer response time and call resolution with instant access to realtime information.
• Improve quality of customer service calls with well-informed and empowered staff.
• Deliver consistent and accurate customer service with a single central information source.

QUICK LINK:  The Sage CRM brochure.